The Companion is a paraprofessional, providing services in the client’s home. Companion services include support, encouragement, companionship, respite breaks for family or Care Technicians, and provision of and instruction in reporting of changes in the client’s situation.

• A High school diploma or equivalent
• A minimum of one (1) year experience in a working environment
• Completion of an initial Agency training
• Must have a criminal background check

The homemaker is a paraprofessional employee, trained to provide, home maintenance services for clients under the direct supervision of the supervisor. Homemaking services include dietary management, household services essential to the client’s health and wellbeing, and provision of and instruction in reporting of signs, symptoms, and/or changes in the client’s condition. The homemaker is assigned to a client by the coordinator and is given a written plan of service.

Companionship care services include:

• Successful completion of an agency training program
• Use of an automobile with possession of liability insurance is desirable
• Must be able to read, write and follow instructions in English
• Selected on the basis of such factors as: an interest in people, tact, and dependability in employment, neatness in appearance/practices, good personal hygiene, and good judgment
• One year of work experience
• Must have a criminal background check

Everyone enjoys a clean home, but for the elderly or disabled, even simple housekeeping tasks can become unmanageable. An untidy home can contribute to feelings of depression, isolation, and hopelessness. It can even be dangerous, increasing the risk of injury or illness and it may also be the first sign your loved one is struggling and needs extra help at home.

Housekeeping services include:

• A High school diploma or equivalent
• Shows an interest and concern for people, good judgment and tact in dealing with the sick
• Practices good hygiene and is neat in personal appearance
• Speaks, reads, and writes and able to communicate effectively in English
• Must have current CPR certification
• Must have a criminal background check
• Must pass a Substance Abuse test

The Client Service Coordinator will schedule field activities. They will communicate with field staff, clients, physician’s referral sources, care technicians, and other service providers to maintain proper care coordination and continuity of care. This position will also manage the on-call log and agency logs to enhance communication. 

Essential Functions: 

• Scheduling home visits for the field staff each day and assisting with the coordination of client care.
• Manage and complete field employees’ schedules; assign visits timely to ensure completion of client care, compliance with orders, and allowance for staff to appropriately prioritize visits daily.
• Ensuring geographic scheduling to reduce driving time and enhance staff satisfaction.
• Accumulating admissions and intake information.
• Communicating with consent about client progress information. 

Required Experience/Skills: 

• Must possess a high school diploma or equivalent.
• Must meet one of the following requirements:
• Be an LPN/LVN license in the state of North Carolina, with at least one year of clinical experience in a healthcare setting.
• Have had at least one year of home health or hospice experience within the last 24 months and have demonstrated a good understanding of staffing and scheduling requirements related to home care services.
• Must be able to function in a stressful atmosphere.
• Must maintain a professional and friendly demeanor.
• Must possess a passion for helping patients.
• Must have current CPR certification.
• Must have a criminal background check.
• Must pass a Substance Abuse test. 

The Agency Assessment Advisor is a licensed Register Nurse who directly completes and oversees the development/ of the plan of treatment as approved by the physician performs an ongoing evaluation of client needs and coordinates the team of professionals and other licensed clinicians and care technicians to ensure optimal clinical outcomes. Works with physician and/or referral source to obtain all pertinent clinical information for optimal assessment generation. Ensures consistent team care scheduling and dissemination of updated clinical information. Coordinates assigned care team members and resources. Maintaining agency standards and performance will be monitored and measured under the general supervision of the Agency Field Staff Supervisor 

Essential Functions: 

• Performs or delegates the initial and ongoing evaluation of clients’ needs within their scope of practice.
• Routinely complete Start of Care/Resumption of Care/Recertification/Discharge visits and may occasionally need to provide routine visits based on individual client needs.
• Ensures care incorporates and guides appropriate teaching related to health maintenance, prevention, and safety.
• Coordinates available resources to manage care plan and ensures stated outcomes are achieved.
• Periodically reassesses or delegates the reassessment of patient needs and revises care plans as necessary.
• Assures appropriate care of clients is met through the start of care assessment completion.
• Promotes/coordinates communication between team members, attending physicians, appropriate administrative staff, referral sources, and external case managers to ensure the appropriateness of care.
• Coordination and communication of any necessary changes to the care plan
• Ensure clients’ needs are identified and qualified care technicians are assigned to all cases within their scope of practice.
• Participates in special projects and performs other duties as assigned. 

Required Experience/Skills: 

• Licensed Register Nurse in the state of North Carolina, A Bachelor of Science degree in Nursing (BSN) is preferred.
• At least 2 years of clinical home care experience with a minimum of one year of experience in a clinical management role is preferred.
• Current CPR certification
• Excellent verbal and written communication skills
• Excellent interpersonal skills
• Knowledge of state and federal home care agency regulations and compliance standards and regulations
• Knowledge of agency policies and procedures and ability to implement them.
• Knowledge of agency structure and mission
• Must read, write and speak fluent English.
• Must have good and regular attendance.
• Approximate percentage of time required to travel: 70%
• Performs other related duties as assigned.
• A valid driver’s license, auto insurance, and reliable transportation are required.
• Must have a criminal background check.
• Must pass a Substance Abuse test.